This morning I phoned through with a warranty claim & can not thank everyone - especially Carol for their exceptional service!
My hot water was up & running again before I got home from work!! I think all up it was 4 or so hours from phoning, to having the job completed 🙂
"Prompt" indeed...thanks Chris, very professional and cheery service especially for first job on a Monday morning!
Carol is very helpful and keeps us updated from quotation to scheduling. Carol always respond to our email within 2 business hours which is very impressive. The plumbers Josh and Luke are very friendly and professional. I will recommend Prompt Plumbings!
Was happy with the service. On time and reasonably priced.
I want to thank Adam for getting back to me regarding a very bad water leak under the kitchen sink he was able to direct me to the out side stopcock over the phone to isolate the mains water pressure. Having no idea where the stopcock was Adam was able to direct me to the water metre and stopcock, he stayed with me on the phone to check that the water had stopped, I was able to repair the leak myself which wasn't the issue it was finding the stopcock that was the issue. Many thanks Adam if it wasn't for you mate we would be up the Creek without a paddle, 10 out of 10 for your help👍👍👍
So thankful to Adam and Tim from Prompt Plumbing who attended to our airconditioning problems on a Sunday. Tim was efficient and knowledgeable. He identified the problem and had it fixed very quickly. Really appreciated the professionalism. Would happily recommend their services to anyone.
After finding out i had no hot water i needed a compny who could help and lukily i found Prompt Plumbing. I made an online quote enquiry and was responded to very quickly by Carol who was very polite and helpful. Then Chris and Jordan came to have a look and ended up installing a new unit for me with full professionalism. Chris was very understanding to deal with and Jordan did a great install. I will definately be using them again and would recommend you do the same. Thanks very much guy's
Ray & Vicky Hawkins
Mr & Mrs
I would like to compliment your company Prompt Plumbing for the professional and friendly service that, I have no doubt, they are renowned for. I would like to specifically thank plumber Tim from Scarborough, who was very efficient, friendly and professional. No doubt he would be one of the many pro's who work for PP&E. I would highly recommend this company to anyone who requires great service. Once again Thank you Tim and PP&E.
Ray & Vicky. Port Kennedy.