July 27, 2022

Vulcan hot water Re-lite

Hey thank you for stopping by- below is a Re-lite procedure for the pilot on a Vulcan hot water unit.


Brief explanation of Your Vulcan 4 star storage gas water heater has a small pilot flame that should remain a light at all times. This small flame lights, the main burner, whenever the water in the tank needs heating. If you can’t get hot water, it may be because the pilot flame has gone out. And thus, there is no way for the main burner to be re-lite.

This could occur for a number of reasons, such a strong winds, gas supply- maintenance work carried out in the street or an empty LPG cylinder.

We’ll show you the safe, correct way to relight your gas water heater. It is vital that you follow this procedure exactly to prevent a build up of gas, which if it ignites can cause serious injury. Before beginning ensure all flames and ignition sources, including cigarettes and lighters are kept well away from the area.

Let’s begin – remove the access panel. The instructions for relighting are clearly laid out inside this panel. It is important to ensure there are no gas leaks. This is best done by simply smelling for gas, especially down near the floor level where gas can accumulate.  If you smell gas, turn the gas control knob to the off position. Shut off the isolation valve in the gas line. Leave the area and call for a us Prompt plumbing 089249 9638.

Once you’ve confirmed, there are no gas leaks. Turn the gas control knob fully clockwise to the off position. You should feel the control knob click into the off position. Do not use tools to turn the knob. If you cannot turn the knob by hand, call us 9249 9638 .

We are ready to light the pilot using the igniter button. You must remember that this button produces a spark that will ignite any gas that is nearby. This is why it is so important that you turn the control knob to off and wait five minutes for gas to dissipate. Before every time you use the igniter button, next turn the control knob to the pilot position. This is the symbol that looks like a Starburst, deepest, the control knob fully and keep holding the knob down to allow sufficient gas to flow to the pilot light. After waiting for 30 seconds with a control knob, held down, keep the control knob down and now press the ignited button repeatedly for about 40 seconds. Keep your face clear of the combustion chamber.

At this point, the pilot should be a light. It is important that you continue to hold the control knob down for a further 20 seconds for the pilot light to establish itself, you can now release the knob. Once the once the control knob is released, check that the pilot is a light. Do this by looking into the combustion chamber just below the gas control. The pilot will be visible as a very small blue flame. If the pilot is not a light, it is vital that you turn the gas control knob to off. Then once again, wait five minutes for gas to disperse.

Once five minutes is up.  Repeat the above again.

Remember if at any time during the lighting process, the pilot flame is not a light. When you expect to be turn the gas control two off and wait five minutes before starting again. If you are unsure of the lighting process or the burner does not light as expected. Call Prompt Plumbing and Electrical And we hope you enjoy many more years of safe, steady, hot water.

If you need emergency hot water or plumbing help Please call 9249 9638